What services does a BigCommerce development company typically offer?
A top-tier BigCommerce development company provides full-service ecommerce solutions that go beyond spinning up an online store. The best teams handle everything—from custom theme development to advanced integrations with the existing tech stack.
Here’s what comprehensive BigCommerce development services usually cover:
- Custom BigCommerce store development with tailored storefronts
- Theme development and optimization, with responsiveness, accessibility, and mobile performance as priorities
- SEO and site speed optimization to boost search engine rankings and organic traffic
- Front-end and back-end development, ensuring smooth UX across devices and lightning-fast performance
- Custom functionalities and BigCommerce apps to extend the ecommerce platform’s capabilities
- Payment gateways setup, multi-currency options, and localized checkout flows
- API-based integrations with CRMs, ERPs, inventory management systems, and external databases
- Migration from Shopify, WooCommerce, or Magento, with clean product catalog transfers and minimal disruption
- Omnichannel setup, including social media store syncs and marketplace connections (eBay, Amazon, Meta)
- Digital marketing integrations: PPC, campaigns of email marketing, and analytics setup for real-time visibility
- Ongoing support, A/B testing, and conversion rate optimization (CRO) to maximize ROI over time.
The strongest BigCommerce partners align ecommerce development with broader business needs—connecting storefront features, automation, and technical expertise into one cohesive ecosystem.
Which types of businesses benefit most from BigCommerce development?
BigCommerce is built as a SaaS ecommerce platform that serves both growing startups and established enterprises. An ecommerce business requiring built-in scalability, native API integrations, and lower long-term maintenance overhead will find this platform a natural fit.
Best use cases include:
- Businesses of all sizes looking for a hosted, cost-effective ecommerce site with high-performance capabilities
- B2B and B2C ecommerce stores requiring complex product catalogs and flexible pricing rules
- Brands seeking Shopify alternatives, especially for advanced back-end customization or large inventories
- Companies with strong omnichannel goals, syncing online stores with social commerce and retail systems
- Retailers in need of ERP, CRM, or inventory system integrations without the overhead of custom development
- Ecommerce businesses focused on SEO, speed, and high-converting UX, aiming to improve rankings & responsiveness
BigCommerce development is especially suited for teams with long-term ecommerce experience seeking enterprise-level features without the complexity of self-hosted platforms like Magento.
What factors affect the cost of BigCommerce development?
Pricing is driven by the level of customization a BigCommerce site requires, and whether it is built from a template or conceived as a bespoke ecommerce experience.
Here’s what influences cost:
- Scope of development: Basic setup with a pre-built theme is far cheaper than a custom Stencil theme with headless front-end
- Third-party integrations: Connecting to CRMs, ERPs, or inventory systems via BigCommerce API adds development hours
- Migration complexity: Moving from Shopify, Magento, or WooCommerce can require custom scripts to map products, customers, and orders cleanly
- Custom functionalities: Apps for loyalty programs, subscription billing, or personalized recommendations increase scope
- Conversion rate optimization (CRO): When the goal is optimizing checkout flows, AOV, or cart abandonment, budgeting for UX/UI testing is essential
- Marketing automation: Setting up email marketing flows, PPC conversion tracking, and analytics dashboards adds backend work
- Mobile app development: Building a native mobile experience for a BigCommerce store requires a separate development track
Most BigCommerce development agencies offer tiered pricing models—starter packages for small ecommerce stores and custom packages for enterprise-grade storefronts. As for price tags, $5,000 can be expected for a basic theme customization, but over $100,000 for full-stack development that would include automation, integrations, marketing services and more.
How to best evaluate a BigCommerce development agency?
Choosing a BigCommerce development company is about more than checking certification as a BigCommerce partner. Selection requires a team with ecommerce know-how, years of experience, and the ability to adapt to unique business requirements.
Key signals to be assessed:
- Case studies that show improved conversion rates, faster site speed, or increased SEO rankings
- Experience with BigCommerce apps and plugins, not just template-based design services
- Development team structure—UX designers, SEO specialists, and back-end engineers
- Technical depth in HTML, CSS, and JavaScript—crucial for performance-focused web development
- API fluency for integrating third-party tools like ERPs (e.g., NetSuite), CRMs (e.g., HubSpot), and shipping solutions
- Ecommerce experience beyond design—including site architecture, automation workflows, and digital marketing alignment
- Project management & communication practices suitable for teams without in-house tech resources
- Inquiries should address how high-quality assurance is handled, whether documentation is provided for handover, and whether prior work involved ecommerce platforms with comparable product complexity or traffic scale
What should be included in a BigCommerce project brief?
The more specifics provided, the faster a BigCommerce development agency can assess a project and provide a quote.
Here’s what to include in the brief:
- Platform goals: launching a new ecommerce store, redesigning an existing one, or migrating platforms
- Target audience: intended customers, accessibility requirements, and any UX expectations
- Design implications: choice between custom user-friendly web design and modifying existing templates
- Integrations: CRMs, ERPs, payment gateways, analytics, or marketing tools
- Product catalog complexity: variants, custom pricing, B2B rules, digital goods
- Checkout flow goals: one-page, multi-step, guest checkout, conversion tracking
- SEO and marketing priorities: rankings, email marketing, and social media integrations
- Transparent timelines and budgets, which help align project scope with the appropriate development team from the outset
- Mention any specific plugins, BigCommerce apps, or business workflows that are relied upon, and specify whether a phased rollout or a hard launch is anticipated
- Planning omnichannel retail or international expansion will also affect architecture