Genatec

Updated in June, 2025

Genatec specializes in building resilient and robust IT infrastructures for companies, ensuring uninterrupted support during crucial times, such as late nights and early mornings. With a mission to create the best team and customer experience in the technology sector, Genatec has evolved from a basement startup to a nimble team with over a century of combined expertise. As a leading Managed Services Provider (MSP), they are dedicated to managing high-performing workloads and ensuring the success of small to medium-sized businesses.

Overview

Company size

51-200 employees

Founded

1998

Hourly rate

$151 - 200

Minimal project

No limit

Headquarters

Lachine, CA

Ready to start

1-2 weeks

Key clients
Crochetière Pétrin
O'Sole Mio
Adonis Group
UMQ
Western Alliance Logistics
Cellcom
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Genatec

Lachine, Canada

Genatec provided

  • Basic company details

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        Top mentions

        Expert Technical Team

        Clients praise Genatec's knowledgeable staff who quickly address technical issues. Their expertise ensures minimal downtime and efficient problem resolution, enhancing overall operational productivity.

        Response Time Issues

        Some clients have reported delays in response times for support requests. This can be frustrating, especially for urgent issues requiring immediate attention.

        Customer sentiment at a glance

        Genatec has garnered positive reviews for its expert technical team and customized IT solutions, with clients appreciating their reliable support and strong communication. However, some clients have raised concerns about response times and service consistency, suggesting that while many are satisfied, there is room for improvement.

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