Five9
Login to Claim ProfileUpdated in November, 2025
Five9 is a leading provider of cloud contact center solutions, serving over 2,000 customers globally and enabling billions of customer engagements yearly. The Five9 Intelligent Cloud Contact Center offers digital engagement, analytics, workflow automation, workforce optimization, and practical AI to transform customer experiences. Reliable, secure, and scalable, the platform boosts agent productivity, connects contact centers to businesses, and delivers tangible results like increased revenue and customer trust.
Overview
1,001-5,000 employees
2001
$101 - 150
Undisclosed
San Ramon, US
1-2 weeks
Five9
San Ramon, United States
Five9 provided
- Basic company details
Speciality
Core services
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Top mentions
What clients love most
Not for everyone, and here's why
Clients appreciate Five9's intuitive and easy-to-navigate interface, which enhances user experience and reduces the learning curve for new employees. This facilitates quicker onboarding and better overall productivity.
Some clients express concerns about the pricing structure of Five9, noting that while it offers powerful features, the costs can add up, making it less accessible for smaller businesses.
Customer sentiment at a glance
Five9 has garnered positive reviews for its user-friendly interface, excellent customer support, and scalability, making it a strong option for many businesses. However, concerns about pricing, occasional downtime, and a learning curve for advanced features are noted by some clients.
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