Five9
Updated in June, 2025
Five9 is a leading provider of cloud contact center solutions, serving over 2,000 customers globally and enabling billions of customer engagements yearly. The Five9 Intelligent Cloud Contact Center offers digital engagement, analytics, workflow automation, workforce optimization, and practical AI to transform customer experiences. Reliable, secure, and scalable, the platform boosts agent productivity, connects contact centers to businesses, and delivers tangible results like increased revenue and customer trust.
Overview
1,001-5,000 employees
2001
$101 - 150
Undisclosed
San Ramon, US
1-2 weeks
Five9
San Ramon, United States
Five9 provided
- Basic company details
Speciality
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Top mentions
What clients love most
Not for everyone, and here's why
Five9 offers an intuitive and user-friendly interface that simplifies the process for agents and managers. Clients appreciate the ease of navigation and the streamlined user experience, which enhances productivity.
Some clients find Five9's pricing to be on the higher side compared to other providers. This cost factor can be a concern for smaller businesses with limited budgets looking for affordable options.
Customer sentiment at a glance
Five9 is a well-regarded IT service provider known for its user-friendly interface, excellent customer support, and robust features. However, potential clients should consider the higher pricing and learning curve associated with the platform.
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