Five9
Updated in August, 2025
Five9 is a leading provider of cloud contact center solutions, serving over 2,000 customers globally and enabling billions of customer engagements yearly. The Five9 Intelligent Cloud Contact Center offers digital engagement, analytics, workflow automation, workforce optimization, and practical AI to transform customer experiences. Reliable, secure, and scalable, the platform boosts agent productivity, connects contact centers to businesses, and delivers tangible results like increased revenue and customer trust.
Overview
1,001-5,000 employees
2001
$101 - 150
Undisclosed
San Ramon, US
1-2 weeks
Five9
San Ramon, United States
Five9 provided
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Top mentions
What clients love most
Not for everyone, and here's why
Many clients highlight Five9's intuitive and easy-to-navigate interface, making it accessible for users of all skill levels. This streamlined experience enhances productivity and efficiency in managing customer interactions.
Some clients feel that Five9's pricing can be on the higher side compared to competitors. This may pose a challenge for smaller businesses with tighter budgets seeking similar features.
Customer sentiment at a glance
Five9 is a popular IT service provider known for its user-friendly interface, excellent customer support, and advanced features. While it offers scalable and reliable solutions, potential clients should weigh the costs and learning curve before making a decision.
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