Five9
Login to Claim ProfileUpdated in January, 2026
Five9 is a leading provider of cloud contact center solutions, serving over 2,000 customers globally and enabling billions of customer engagements yearly. The Five9 Intelligent Cloud Contact Center offers digital engagement, analytics, workflow automation, workforce optimization, and practical AI to transform customer experiences. Reliable, secure, and scalable, the platform boosts agent productivity, connects contact centers to businesses, and delivers tangible results like increased revenue and customer trust.
Overview
1,001-5,000 employees
2001
$101 - 150
Undisclosed
San Ramon, US
1-2 weeks
Five9
San Ramon, United States
Five9 provided
- Basic company details
Speciality
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Top mentions
What clients love most
Not for everyone, and here's why
Many clients appreciate Five9's intuitive and easy-to-navigate interface, which simplifies the process of managing customer interactions and enhances overall user experience.
Some clients have expressed that Five9's pricing can be on the higher side compared to other similar services, which may be a barrier for smaller businesses.
Customer sentiment at a glance
Five9 is a cloud-based IT service provider specializing in contact center solutions. Clients appreciate its user-friendly interface, reliable customer support, and advanced analytics. However, some users have raised concerns about pricing and the learning curve associated with its features.
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