Electric AI
Updated in September, 2025
Grown from a startup founded in 2016 into an acclaimed IT support innovator, Electric is a New York-based specialized provider of IT support and security services. They run their proprietary technological platform for centralized IT management that covers real-time support, security and all-round management of devices, apps, networks, inventory and servers. On top of that, they are ready to assist with their clients’ employee onboarding, handling IT requests.
Overview
201-500 employees
2016
Undisclosed
No limit
New York, US
2-3 weeks
Electric AI
New York, United States
Electric AI provided
- Basic company details
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Top mentions
What clients love most
Not for everyone, and here's why
Clients frequently commend Electric AI for its quick and effective customer support. They appreciate having access to knowledgeable staff who address issues promptly, minimizing downtime and enhancing productivity.
Some clients express frustration over the limited customization options available with Electric AI's platform. Businesses with specific needs may find it challenging to tailor the service to their exact requirements.
Customer sentiment at a glance
Electric AI offers a range of advantages such as responsive support, user-friendly solutions, and cost-effective services that appeal to many clients. However, potential drawbacks include limited customization and occasional downtime. Overall, it presents a solid choice for IT service needs.
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