Electric AI

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Updated in June, 2026

Grown from a startup founded in 2016 into an acclaimed IT support innovator, Electric is a New York-based specialized provider of IT support and security services. They run their proprietary technological platform for centralized IT management that covers real-time support, security and all-round management of devices, apps, networks, inventory and servers. On top of that, they are ready to assist with their clients’ employee onboarding, handling IT requests.

Overview

Company size

201-500 employees

Founded

2016

Hourly rate

Undisclosed

Minimal project

No limit

Headquarters

New York, US

Ready to start

2-3 weeks

Highlights
Has served over 30,000 end users.
Has acquired SINU and Techvera.
Has raised $40 million in its series C funding round.
Key clients
Mercari
Vevo
Riparian
Pacific Catch
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Electric AI

New York, United States

Electric AI provided

  • Basic company details

Speciality

Core services

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        Top mentions

        Not for everyone, and here's why

        Responsive support

        Clients frequently praise Electric AI for their quick response times and effective support, ensuring minimal downtime and efficient problem resolution.

        Limited customization

        Some clients have noted that while Electric AI offers comprehensive services, there may be limitations in customizing solutions to fit unique business requirements.

        Customer sentiment at a glance

        Electric AI is an IT service provider that has garnered positive feedback for its responsive support, comprehensive services, and expert staff. Clients appreciate the user-friendly platform and proactive monitoring, although some have noted limitations in customization and occasional delays in service delivery.

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