Electric AI
Updated in June, 2025
Grown from a startup founded in 2016 into an acclaimed IT support innovator, Electric is a New York-based specialized provider of IT support and security services. They run their proprietary technological platform for centralized IT management that covers real-time support, security and all-round management of devices, apps, networks, inventory and servers. On top of that, they are ready to assist with their clients’ employee onboarding, handling IT requests.
Overview
201-500 employees
2016
Undisclosed
No limit
New York, US
2-3 weeks
Electric AI
New York, United States
Electric AI provided
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Top mentions
What clients love most
Not for everyone, and here's why
Clients consistently praise Electric AI for their fast response times. They appreciate the prompt assistance during critical IT issues, which minimizes downtime and enhances overall productivity.
Some clients express concerns over the initial costs associated with onboarding Electric AI services. This investment can be a barrier for smaller businesses looking for affordable IT solutions.
Customer sentiment at a glance
Electric AI is a well-regarded IT service provider known for its quick response times, user-friendly interface, and comprehensive support. While clients appreciate its proactive security measures and dedicated account management, concerns about high initial costs and limited customization options have been noted.
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