PartnerHero

Updated in September, 2025

PartnerHero redefines the BPO industry by embodying integrity, high-quality services, and ethical values. Connecting global talent with forward-thinking companies, they prioritize business metrics and values. Advocates for human rights and DEI&B, PartnerHero is a safe haven employer for LGBTQAI+ individuals, offering higher entry-level wages and unique benefits. Committed to empowering associates, they provide career development opportunities while fostering impactful partnerships.

Overview

Company size

1,001-5,000 employees

Founded

2014

Hourly rate

< $25

Minimal project

Undisclosed

Headquarters

Boise, US

Ready to start

1-2 weeks

Key clients
grindr
headway
miro
etsy
user picture

PartnerHero

Boise, United States

PartnerHero provided

  • Basic company details

Speciality

Core services

    Focus areas

      Target industries

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        Top mentions

        High-Quality Support

        Clients often praise PartnerHero for their exceptional customer support, citing responsive teams that are knowledgeable and proactive in resolving issues quickly, ensuring smooth operations for businesses.

        Variable Quality

        Some clients report inconsistencies in service quality, particularly with onboarding processes that can be slow or unorganized, affecting the overall experience and satisfaction with the IT support.

        Customer sentiment at a glance

        PartnerHero offers several advantages, including high-quality support, scalability, and a diverse talent pool. However, clients have noted issues with variable service quality, limited customization options, and communication challenges. Evaluating these factors can help you decide if they're the right fit for your IT service needs.

        Location

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