CiGen
Updated in September, 2025
CiGen is one of the few pure-play robotic process automation solution providers. Based in Australia, their small team works with clients worldwide to implement digital workforce and drive the ROI of RPA solutions through efficient process optimization in industries such as financial services, public sector, logistics, energy, retail and more. To promote RPA as a business solution, they run extensive thought leadership campaigns and weekly newsletters.
Overview
2-10 employees
2015
Undisclosed
Undisclosed
Melbourne, AU
>2 weeks
CiGen
Melbourne, Australia
CiGen provided
- Basic company details
Speciality
Core services
Focus areas
Target industries
Top mentions
What clients love most
Not for everyone, and here's why
CiGen is praised for its knowledgeable and responsive technical support team, which provides timely assistance and effective solutions to IT issues, ensuring minimal downtime for clients.
Some clients have pointed out occasional lapses in communication, which can lead to misunderstandings or delays in service delivery, affecting overall satisfaction.
Customer sentiment at a glance
CiGen has garnered positive feedback for its expert technical support, customized solutions, and proactive approach to IT services. While clients appreciate the reliability and competitive pricing, some have noted communication gaps and limited service scope as areas for improvement.
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